Your Questions, Answered
Still have questions? Take a look at the FAQ or reach out anytime.
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Yes. These original artworks are signed by me.
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Yes, the artworks are accompanied by a Certificate of Authenticity. The certificate includes details such as the title, medium, dimensions and year of the work.
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I package each artwork carefully.
Works from my studio sale are packaged rolled in shipping tube.
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Artworks are usually dispatched within 3–5 business days after payment has been received.
You will receive tracking information once your order has been dispatched.
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I currently ship from Portugal to all over the world.
Available shipping destinations and costs are shown at checkout. If your country is not available, please contact me before purchasing and I will let you know whether shipping can be arranged.
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Shipping costs depend on the destination. The applicable shipping cost is displayed at checkout before you complete your purchase.
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For orders shipped internationally, customs duties, import taxes or other charges imposed by the destination country may apply (however usually, the purchase of an original drawing is treated as the purchase of a work of art, in which case there is an exemption from custom duty).
To be sure please check this information with the local custom authorities
These charges are the responsibility of the buyer and are not included in the artwork or shipping price unless explicitly stated otherwise.
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If you would like to purchase more than one artwork, please contact me before completing your order. I may be able to combine the pieces into one shipment and adjust the shipping cost where appropriate.
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If you have a question about an artwork, materials, shipping or purchasing, please get in touch before placing your order.
I am happy to provide additional information or photographs when possible.
Email: ivakutilkova@gmail.com