Yes. Unless otherwise stated, artworks listed in the shop are original, one-of-a-kind works created by me by hand. Each original artwork is sold only once.

Prints are reproductions of selected original works and are clearly identified as prints in their product description.

Yes. Original artworks are signed by me. Prints are also signed when stated in the individual product description.

Original artworks are accompanied by a Certificate of Authenticity where indicated in the product listing. The certificate includes details such as the title, medium, dimensions and year of the work.

The materials vary between artworks. Please refer to the individual product description for the specific medium, paper and other materials used.

Because I work with traditional drawing materials such as charcoal, graphite and pastel, some works may have a naturally delicate or textured surface. Please handle them with care.

Archival quality varies depending on the materials used for each piece. I always provide the relevant material information in the artwork description where appropriate.

Some works are studies made on less permanent papers and are priced and described accordingly. If archival permanence is important to you, please check the individual artwork description or contact me before purchasing..

I package each artwork carefully according to its size and materials.

Works on paper may be shipped flat or rolled in a protective tube, depending on the artwork and the safest method of transport. Prints are similarly packaged to protect them from bending, moisture and damage during transit.

In-stock artworks and prints are usually dispatched within 3–5 business days after payment has been received.

You will receive tracking information once your order has been dispatched.

I currently ship from Portugal to selected destinations, including Portugal, the European Union, the United States and Canada.

Available shipping destinations and costs are shown at checkout. If your country is not available, please contact me before purchasing and I will let you know whether shipping can be arranged.

Shipping costs depend on the destination, size and type of artwork. The applicable shipping cost is displayed at checkout before you complete your purchase.

For orders shipped internationally, customs duties, import taxes or other charges imposed by the destination country may apply (however usually, the purchase of an original drawing is treated as the purchase of a work of art, in which case there is an exemption from custom duty).

To be sure please check this information with the local custom authorities

These charges are the responsibility of the buyer and are not included in the artwork or shipping price unless explicitly stated otherwise.

If you would like to purchase more than one artwork, please contact me before completing your order. I may be able to combine the pieces into one shipment and adjust the shipping cost where appropriate.

Returns and cancellations are handled according to the applicable consumer rights and the terms stated in my Terms & Conditions.

Because every situation can be different, please read the Terms & Conditions before purchasing. If you have any questions about a particular artwork, please contact me before placing your order.

Please contact me as soon as possible if your order arrives damaged, ideally with photographs of the packaging and artwork.

I will work with you to determine the appropriate next steps in accordance with the applicable terms of sale and shipping arrangements.

Yes. If you are purchasing an artwork as a gift, please let me know when placing your order. I can provide a gift message where possible.

Please note that the purchaser remains responsible for providing the correct delivery address and ensuring that the recipient will be available to receive the package.

Yes. I occasionally accept commissions for portraits and figure drawings.

If you are interested in commissioning a work, please visit the Commissions page or contact me with your idea and I will let you know about availability and the process.

If you have a question about an artwork, materials, shipping or purchasing, please get in touch before placing your order.

I am happy to provide additional information or photographs when possible.

Email: ivakutilkova@gmail.com